General
Frequently Asked Questions
WHEN WILL I RECEIVE MY ORDER?
All orders will be dispatched within two business days of payment being received. Depending on your location and the shipping option selected, you should* receive your order within 3 days of the order being dispatched.
WHAT IF MY ORDER IS FAULTY/ DAMAGED?
If in a case where you have received your order, and it is faulty and/ or damaged, please email us at support@roadtripessential.com.au, and we will issue you with the appropriate steps in order to receive a replacement.
CAN I BECOME A STOCKIST?
If you would like to become a stockist, please fill out the form on this page or reach out to support@roadtripessential.com.au
Reusable Air Fresheners
Frequently Asked Questions
WHAT ARE ROAD TRIP ESSENTIALS AIR FRESHENERS?
Roadtrip Essentials offers a fresh take on the traditional air freshener.
Our reusable air freshener balls are made from premium wool felt and paired with carefully selected fragrance oils, giving you a customisable, long-lasting scent experience. Originally designed for cars, they’re perfect for any small space; campers, wardrobes, tents, or anywhere you want to keep things smelling great.
With a fun and versatile design, Roadtrip Essentials air fresheners are more than just a way to freshen your ride; they’re a thoughtful, sustainable accessory made to enhance every journey.
DO ROAD TRIP ESSENTIALS AIR FRESHENERS ONLY GO IN YOUR CAR?
Not at all! These versatile air freshener balls are perfect for any small space, cars, campers, tents, wardrobes, or anywhere you want a fresh, pleasant scent.
As with any fragranced product, please use with care. Keep out of reach of children, avoid contact with delicate surfaces, and remember, these are designed to hang freely for the best scent experience.
WHERE CAN I BUY ROAD TRIP ESSENTIALS AIR FRESHENERS?
You can shop Road Trip Essentials air fresheners online, or find them at select stockists across Australia and New Zealand, with more locations coming soon.
PREMIUM GRADE FRAGRANCE OIL
All premium fragrances are 100% concentrated, made with the finest perfumery ingredients.All fragrances have been specially formulated to the highest standards using The International Fragrance Association (IFRA) code of practice.All fragrances are free from LEAD, DBP & DEHP PHTHALATES, FORMALDEHYDE, ACETONE, BENZENE, CARBON, PETROLEUM, PARAFFIN WAX, PALM OIL.
HOW MUCH FRAGRANCE DO I PUT ON MY AIR FRESHENER?
It’s totally up to you and your nose! For best results, start with 2–3 drops on each dark wool ball (avoid the lighter balls to prevent staining) and reapply whenever you want a refresh.
WHAT IF I DON'T WANT TO USE YOUR FRAGRANCE?
We recommend using our oils as we have extensively tested their fragrance intensity and longevity. However, the best part about our reusable air fresheners is that they come completely unscented. It's up to you to choose which fragrance you'd like to apply to the balls!
Alternatively, check out our sister company for a wider range of fragrance oils or shop their unscented Lonely Balls range that comes without fragrance.
VALUE FOR MONEY?
Our air freshener balls are handmade with care, supporting skilled women artisans in Nepal who handcraft each wool ball. Every set is assembled in our warehouse in Burleigh Heads and made using high-quality wool sourced from sustainable sheep farms in New Zealand. Our fragrances are crafted in Australia from premium ingredients, free from harmful substances. Each set is thoughtfully designed and packaged with care and quality. Road Trip Essentials air fresheners aren’t just products; they’re a travel companion you can feel good about.
WHY DOESN'T THE OIL LAST FOR EVER?
Typically, once you've applied the oil to the balls, your car should maintain that delightful aroma! Unlike conventional air fresheners that claim to last 30 days, our reusable air fresheners are designed to be reused again and again for a more personalised experience. You can adjust the fragrance strength to your liking – whether you prefer a subtle hint or a robust scent. They're not a 'set it and forget it' solution; instead, you can easily top them up with more oil when needed. This flexibility is what makes them unique. So, if you have a keen sense of smell and crave a potent fragrance, add more oil, or use less for a milder effect. It's all about tailoring the experience to your preferences!